Mediclinic understands that many people are staying away from hospital Emergency Centres. We recognise that we have been told to stay home in order to reduce the risk during the lockdown period. We are also aware of the concern that individuals may have of catching the virus by coming to a hospital.

We want to assure you that during the lockdown period, Mediclinic continued to implement a number of measures to ensure the safety of our patients, staff and doctors. These measures are all aimed at lowering the risk of infection for all stakeholder

Going to hospital is no less safe than going to the shops to buy groceries – as long as you take the necessary precautions – and Mediclinic is striving to make our facilities as safe as possible for our community.

We have implemented screening for patients, staff and other individuals coming to the hospital. We have separate COVID and non-COVID related treatment areas to further reduce your risk. Our staff have all been equipped with the necessary PPE to ensure that we are able to care for all our patients, whatever their medical needs. We have made cloth masks available for patients, should they not be able to provide their own, to further reduce the risk of transmission.

While you continue to adhere to lockdown measures, we want you to know that if you require urgent medical care – Mediclinic is here for you. We also understand that by delaying chronic or urgent medical care, you may be placing your health at further risk.

If you are ill or in pain, and if you would normally have visited one of our Emergency Centres because of these symptoms before the pandemic, then you should continue to seek medical care to ensure that your health is not placed further at risk. This especially applies if you have chest pain, signs of a stroke, other severe pain, problems with your diabetes, or any other medical condition that you are concerned about.

Your risk of infection with the Coronavirus while at hospital is extremely low, while your risk of long-term health complications, if you delay seeking urgent medical care, is much higher.

To this end, Mediclinic is here for you. Expertise that you can trust!