Stay & Visit

COVID-19 Visiting Hours


Mediclinic is conscious of the evolving COVID-19 pandemic, and in an effort to ensure that we are best managing the risk to our patients and staff, the decision has been made to temporarily withdraw visiting hours. While we understand that visiting hours are important to our patients’ recovery, we believe that this is currently the most appropriate decision.

These measures will take effect from 1 April 2020.

It is important to note that there will be exceptions to these visitor measures as detailed below:

  • Visits to Neonatal ICU (one parent at a time) 
  • Visits to paediatric unit (one parent may live in with child) 
  • Visits to maternity unit (father / partner may visit) 
  • Visits to critically ill patients (visits per arrangement with hospital management)

Mediclinic would like to emphasise that everyone within the healthcare sector is working together to fight the pandemic. We encourage communities to adhere to the lockdown and distancing efforts and to observe all measures put in place within the hospital to ensure the safety of our patients.


For more information on visiting hours and rules please click here.



Our Patients

Mediclinic Southern Africa would like to ensure that our patients experience the best possible care within our facilities. Our team of professionals will do everything they can to ensure that you have the best possible experience with us. Please find some useful information to ensure a smooth admission and stay.

Hospital Pre-Admission

Mediclinic would like to make your admission to hospital as easy as possible to ensure that you are admitted with ease on the day of your admission. For this reason, we ask that you familiarise yourself with our pre-admission process which includes:

  • Essentials for administration
  • Meal requests
  • Private Room request

Know Your Finances

A visit to hospital is often daunting in terms of what to expect regarding one’s treatment. The same can be said in terms of knowing one’s finances. We have therefore provided some information which may assist you to understand hospital costs and the type of common charges which the hospital, doctors or your medical aid scheme or insurer may apply. Find more information on the following:

  •  About your account
  •  Accommodation
  •  Tariff Information

Mediclinic would like to ensure that our patients experience the best possible care within our facilities. To assist you in your admission and during your stay we have a number of useful downloads for your information.