Mediclinic understands that having easy access to family and friends while receiving care is important. For this reason, we have made free Wi-Fi available for both patients and their family members at all our Mediclinic hospitals. 

How do I connect to the Wi-Fi?

  1. Open your Wi-Fi settings and select “add network”
  2. Type MCHID as the network name
  3. Next click “Advanced” and ensure Hidden Network is turned on
  4. Click save and the device will context to the Hidden Network

How to get your OTP to proceed?

  1. Manually create a new wireless network on your device with the settings below: 
  2. Save the settings
  3. Connect to the MCHID and launch browser to manually get to the OTP screen
  4. Once you have received your OTP you should be able to connect automatically at any of our Mediclinic Wi-Fi zones. 

Should you experience any issues, please inform the unit administration assistant in your ward or as for the Patient Experience Manager to assist. 

IPsettings1
Add Net work settings screen shot
IPsettings2
Network name settings