MEDICLINIC
SOUTHERN AFRICA

Mediclinic Southern Africa operates a range of multi-disciplinary acute care private hospitals in South Africa and Namibia and focuses on providing value to our patients through safe, quality care in a patient friendly environment.
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Patient Experience Index

PATIENT EXPERIENCE INDEX


Mediclinic International embarked on creating a single, standardised patient experience measurement index that would assist us in ensuring operational excellence and patient safety across all hospitals. It is a valuable tool for gaining a good understanding of what our patients expect and how well the hospital is meeting their expectations. Hospital management teams are using this information to improve their service and we are now working on sharing hospital specific results on this website. Scores will be published in March 2017.

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