PATIENT EXPERIENCE INDEX
Mediclinic International embarked on creating a single, standardised patient experience measurement index that would assist us
in ensuring operational excellence and patient safety across all hospitals. It is a valuable tool for gaining a good understanding
of what our patients expect and how well the hospital is meeting their expectations. Hospital management teams are using this
information to improve their service and we are now working on sharing hospital specific results on this website. Scores will be published in March 2017.