As part of our commitment to provide consistent high standards of eventing medicine and our continued support of SA Rugby, Mediclinic and ER24 will be on-site during the World rugby u20 championship being hosted across Cape Town this month.

South Africa will host the tournament from 24 June to 14 July. A new addition to this event is our dedicated emergency contact line managed by the ER24 national contact centre.

Tristan Manning, a key member of the Mediclinic Corporate Events team was responsible for coordinating the setup of the dedicated service. “We are so proud that the value we bring through the partnership between Mediclinic and ER24 allows us to create personalised services for our clients according to their needs. ER24 has a well-established reputation for managing a world-class contact centre – and this service is available to our clients, should this offer value to their event.”

The result of a dedicated emergency number managed by our national contact centre has allowed the team to pre-populate the address for each team’s hotel, training venue and gym. Should assistance be required at any of these locations, the address, on-site contact number and GPS coordinates are already captured ensuring real help, real fast in dispatching resources.

“This is an added feature to our operational efficiency – just recently we made use of the dedicated line as we had a potential concussion at one of the training sessions. The team was able to call the designated line and an emergency vehicle was dispatched timeously to transport the patient to the hospital for further assessment and potential treatment,” explains Dr Darren Green, Manager of Mediclinic Corporate Events and Event Chief Medical Officer.

Mediclinic has earned its reputation as a leader in the field of eventing medicine demonstrating niche expertise at a host of international sporting events. “Our medical teams have all the necessary training relating to rugby-specific injuries, and we continue to expand our expertise as our team grows. Head injury and concussion protocols are well defined, and we strive to ensure that we maintain the highest standards and best clinical practices pertaining to immediate pitch side care,” Dr Green explains.   

“For this tournament, we have 2 support teams on match days, one at each venue. Each team comprises highly skilled doctors, nurses and paramedics focused on player welfare. Specialised roles include a match day doctor, a concussion specialist as well as an immediate care team backed by the stadium hospital. ER24 is also the designated EMS service provider for practice sessions managing the referrals and transfer of any injured players from training venues. We are honoured to provide our niche expertise to some of the most talented sportsmen on the planet.

Disclaimer: The information provided in this article was correct at the time of publishing. At Mediclinic we endeavour to provide our patients and readers with accurate and reliable information, which is why we continually review and update our content. However, due to the dynamic nature of clinical information and medicine, some information may from time to time become outdated prior to revision.