Visiting Hours

Mediclinic has always believed that patients and their loved ones are important partners in healing. We would like to thank our community for their patience during these difficult times and we look forward to welcoming more visitors to our facilities in coming months. As we gradually reduce visiting restrictions, we appreciate all visitors as our partners in maintaining safe environments for our patients and caregivers.

 

  • Non-Covid Patients
    All non-Covid patients are allowed one visitor at a time. General Units and ICU
  • Visiting hours are between 10:00 and 20:00 daily.
  • Children are allowed.
  • Patients for surgery will be allowed to have an individual accompany them through the admission process and to the entrance of the applicable theatre
  • Visitors must be healthy and pass the temperature and symptom screening upon arrival.
  • Visitors who are sick will not be permitted to enter the hospital; this is without exception.
  • Visitors must please keep their mask on at all times.
  • If a visitor does not pass the screening process or does not follow hospital protocols, they will not be permitted to visit. In this case, a different visitor maybe selected. 
  • ALL VISITORS MUST be cleared through hospital access control.

 

Obstetric Unit

  • A known COVID-19 positive obstetric patient may be accompanied by an asymptomatic partner for the labour and delivery only.
  • For known negative COVID-19 obstetric patients or asymptomatic patients awaiting results, a well partner can accompany the patient and board for one night only with the patient, or may visit daily for an unlimited time.
  • Additional visitors for the obstetric units can be arranged but this will be for direct (other children of parents and grandparents) family members only, and only one visitor (besides the parents) at the bedside at any time.

 

Paediatric Unit

  • Paediatric patients and one parent will be regarded as a single entity as before – thus allowing for another visitor as per the general rule applied above.
  • Visiting hours are between 10:00 and 20:00 daily.
  • One visitor at a time.

 

Neonatal ICU will continue to allow only the parents to access the neonatal ICU with no restriction on the duration of the visit.

 

Covid Patients
Visitation for patients who are COVID-19 positive or suspected COVID-19 patients will be facilitated wherever possible. Such visitation must be arranged with hospital management and is restricted to 1 visitor per visit.

All visitors are required to wear a mask at all times.

ALL VISITORS MUST be cleared through hospital access control.

 

 

Our Facilities

Facilities

  1. Coffee shop
  2. Newspapers
  3. Pharmacy
  4. Telephones
  5. Television

Please direct all enquiries to the administrative assistant or the unit manager.