Mediclinic has always believed that patients and their loved ones are important partners in healing.

Mediclinic offers a flexible visiting policy, where we encourage visitors to our facilities, with the following measures in place to ensure the best outcomes for our patients:

  • Visitation is allowed between the hours of 09:00 and 20:00 (a resting period between 13:00 and 15:00 is encouraged)

  • 2 Visitors are allowed per patient in the General Units

  • 2 Visitors are allowed per patient in ICU

  • Same day surgical patients may be accompanied by a family member

Please note: Individual visitation may be restricted in the interest of the Patient's wellbeing. 

Silent hospitals promote healing. We ask that you put your mobile on silent while on hospital premises, keep volume to a minimum and that any accompanying children are well supervised.


Support Groups

  1. The Compassionate Friends
  2. Helderberg cardiac support group
  3. Winelands kidney and dialysis support group
  4. Nutrition support group
  5. Reach for Recovery (breast cancer) support group
  6. Rheumatology support group
  7. Mental health support group
  8. Arthritis support group


  1. Internet
  2. Newspapers
  3. Pharmacy
  4. Restaurant
  5. Telephones
  6. Television

Please direct all enquiries to the administrative assistant or the unit manager.