Visits from family and friends are an important part of the recovery process and Mediclinic makes every effort to accommodate visitors. Managed flexible visiting hours apply in general wards (09:00 – 20:00), with a resting period between 13:00 – 15:00. In the Intensive Care Unit (ICU) / High Care Unit, visiting hours are from 11:00 – 20:00. Please enquire at the nurses’ station to confirm if a patient is able to receive visitors, as there may be times when visits cannot be accommodated.

Visitors may be asked to leave the bedside when procedures are carried out in the unit; we appreciate your understanding in this regard.

We ask that visitors respect other patients in the room and restrict the number of individuals visiting to three per bed in general wards, two per bed in critical care units (including ICU), and one person can accompany a patient admitted for a day procedure.

Silent hospitals promote healing. We ask that you put your mobile on silent while on hospital premises, keep volume to a minimum and that any accompanying children are well supervised.

Our Facilities

1. Retail pharmacy (gifts, basic toiletries, baby requirements and cards available).

Operating hours:

  • Mondays to Fridays - 08h00am to 20h00pm
  • Saturdays - 08h00am to 13h00pm
  • Sundays and Public Holidays - 09h00am to 12h00pm

2. Restaurant and Coffee Shop - flowers available

3. Wi-Fi