Visits from family and friends are an important part of the recovery process and Mediclinic makes every effort to accommodate visitors. Managed flexible visiting hours apply (09:00 - 20:00), with a resting period between 13:00-15:00, but there may be times when visitors cannot be accommodated. Please enquire at the nurses’ station to confirm if a patient is able to receive visitors.
Visitors may be asked to leave the bedside when procedures are carried out in the unit; we appreciate your understanding in this regard.
We ask that visitors respect other patients in the room and restrict the number of individuals visiting to three per bed in general wards, two per bed in critical care units and one person can accompany a patient admitted for a day procedure in the day ward.
Silent hospitals promote healing. We ask that you put your mobile on silent while on hospital premises, keep volume to a minimum and that any accompanying children are well supervised.
Paediatric Unit: Unfortunately, this hospital does not have private rooms available for parents with children in the Paediatric unit as beds are limited. As such we are also unable to provide beds for overnight stays. There are, however, a limited number of folding sofas that can be used by parents staying with their child. We ask that parents please provide their own linen. Please also note that we can accommodate one parent per child and kindly request that parents make themselves familiar with house rules in the unit.
- Massage therapy
Please direct all enquiries to the administrative assistant or the unit manager.