Once you completed a qualification through Mediclinic Higher Education Institution, you are part of our community and we would like to keep in touch. We will publish content on this web page regarding your field of study and alma mater, but would also like to encourage you to sign up for our newsletter which will be shared bi-annually.

How our alumni are doing

Simphiwe Jele

From student nurse to general management

“Education is key for a clinical caregiver because you need a great deal of knowledge to be a good nurse. Mediclinic encourages continuous learning and is very supportive if you show you want to study. I was recently selected for a one-year general management course after being recommended by my Nursing Manager. This makes me feel even more committed to my long-term goal of becoming a Nursing Manager myself.

My career started as a Pupil Enrolled Nurse, level 1 (PEN 1) and I qualified as a Nursing Assistant (formerly Enrolled Nursing Auxiliary) after one year. I then applied for a one-year course to become an Enrolled Nurse (formerly staff nurse) and worked as an EN at Mediclinic Muelmed from 2011 to 2016.

After I had completed several bridging pre-courses and achieved strong grades in each course, I applied to become a Professional Nurse (which was then called a Registered Nurse). The bridging courses are interesting because they offer a good overview of the different hospital units, including the Emergency Centre, maternity, rehab, ICU, surgical and medical. I then went through the interview stages with the principal of the nursing school, human resources, and the Nursing Manager. Because Mediclinic pays for your training, you must demonstrate your commitment and willingness to learn.

I studied through the Mediclinic (Pty) Ltd Private Higher Education Institution at the Tshwane Region Learning Centre and worked as a PN for four years before being chosen for the management course. Upskilling at Mediclinic is possible because they offer courses for everything, including digital training. I often enrol in continuous professional development (CPD) courses and want to complete the one-year midwifery course soon.

My dream is to become a Nursing Manager within 10 years. Once I’ve completed my occupational health and administrative courses, I will qualify to occupy that chair with pride and confidence.”

Wayne Hennies

From Basic Life Support paramedic to ER24 Limpopo Branch Manager

“A commitment to patient care, professional integrity and lifelong learning is vital to success in this career, and there are many opportunities for advancement. Both my parents are in the medical field – my dad is the Emergency Centre Unit Manager at Mediclinic Paarl, and my mom is a theatre nurse at Mediclinic Durbanville. I knew I’d somehow end up in the profession.

After finishing a Basic Life Support course, I completed the two-year Diploma in Emergency Medical Care at Mediclinic (Pty) Ltd Private Higher Education Institution at the Cape Region Learning Centre. I then qualified as an Advanced Life Support (ALS) paramedic. While I was working in a temporary position in Cape Town, a former lecturer recruited me to the ER24 Limpopo branch. Within three years, I was Branch Manager.

The Learning and Development department is very supportive. I’ve completed an International Trauma Life Support course and am now doing a one-year online management course. I feel constantly challenged and see a bright future for myself with the company. In time, I want to move into higher management.

Mediclinic really does support skills development, cares for its employees and encourages growth. It’s about being able to grab the opportunities in front of you and make the most of them.”

ER24 commemorates Deaf Awareness month

ER24 commemorates National Deaf Awareness Month with special attention to International Day of Sign Languages on 23 September.
With this in mind, we are proud to highlight some of our services available within our ER24 Contact Centres that contribute towards fostering inclusive communities across South Africa for individuals with speech and hearing impediments.
Since 2017, we have forged a partnership with Vodacom, establishing the ER24 and Vodacom 112 Emergency Services App that connects customers to the ER24 Emergency Contact Centre. This collaboration has significantly improved emergency services' accessibility for individuals facing speech or hearing impediments.
The National Relay Service (NRS) has also played a pivotal role in introducing innovative services for customers with disabilities. The ER24 Emergency Contact Centre manages the NRS service on behalf of our client, Vodacom.
What is the NRS?
The NRS empowers deaf, hearing- and speech-impaired persons to make calls to hearing people (such as family, friends and organisations) and emergency services in real-time.
Registered Vodacom prepaid and contract customers who are hearing-impaired, have speech difficulties and use South African Sign Language (SASL), can choose the type of relay service that meets the needs of their specific disability: voice relay, text relay, live chat, captioned telephony relay and video relay, free of charge.
The specially trained Relay Officers (RO) are the central link on the call and facilitate communication between the NRS user and the called third party. Some examples of these calls include making a booking at a restaurant or an appointment with a medical doctor. More critically, the NRS allows SASL users access to emergency services like police, ambulance, traffic, sea rescue, and fire services.
For more information on how to access the NRS, you can visit the Vodacom website https://www.vodacom.co.za/vodacom/shopping/v/specific-needs.