Clinical Quality

Medi-Clinic Southern Africa is committed to providing quality healthcare and aspires to be regarded as the most respected and trusted provider of hospital services by patients, doctors and funders of healthcare. Our focus on quality healthcare stretches from the skills of our supporting doctors to the care of the patients, from the empathy of our nursing staff to the high standards of our facilities, from the meticulous maintenance of our world-class technology to upholding the fairest possible tariff. By focusing on a patient-centred team approach to improve quality and safety of care, we have established a culture of quality that permeates every aspect of our business and have ensured that our employees and associated doctors continuously strive to improve patient care and patient safety. Our dedication to excellence in healthcare is evidenced by the quality of our facilities.

We approach clinical quality by focusing on structures, processes and outcomes of care. Superior clinical outcomes (or end results) can only be achieved through infrastructure of a high standard and care processes that are sophisticated, reliable and free of errors. Our commitment to quality in healthcare is demonstrated in the annual Clinical Governance Report, published since 2008 as part of the annual report of Medi-Clinic Southern Africa's holding company, Medi-Clinic Corporation. The purpose of this report is to present an overview of clinical activities within the Medi-Clinic group internationally, as well as its approach to quality care, to report on important quality indicators and to highlight notable trends in this field.

2009 Clinical Governance Report

Please click on either the English or Afrikaans link to view the 2009 Clinical Governance Report.

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