OUR PATIENTS

Mediclinic would like to ensure that our patients experience the best possible care within our facilities.

HOSPITAL PRE-ADMISSION

Mediclinic would like to make your admission to hospital as easy as possible to ensure that you are admitted with ease on the day of admission. For this reason, we ask that you familiarise yourself with our pre-admission process which includes:

  • Essentials for administration
  • Meal requests
  • Private Room request
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KNOW YOUR FINANCES

A visit to hospital is often daunting in terms of what to expect regarding one’s treatment. The same can be said in terms of knowing one’s finances. We have therefore provided some information which may assist you to understand hospital costs and the type of common charges which the hospital, doctors or your medical aid scheme or insurer may apply. Find more information on the following:

  • About your account
  • Accommodation
  • Tariff Information
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VISITOR INFORMATION


OUR PATIENTS ARE OUR FIRST PRIORITY

Mediclinic is committed to providing evidence-based medical care of the highest standard, while ensuring the hospital environment is conducive to optimal recovery. Visiting with patients, including talking and touching, has been shown to aid the recovery process. While we encourage visiting, we ask that hospital and unit rules be strictly adhered to.

Visiting hours vary between the hospitals so you are encouraged to confirm these by contacting the relevant facility prior to your visit.


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DOCUMENT DOWNLOADS


Mediclinic would like to ensure that our patients experience the best possible care within our facilities. To assist you in your admission and during your stay we have a number of useful downloads for your information.